Dear Smiling Teammates,

I am sure each one of you is keeping yourself happier in 2024.The month of January was blessedas we celebrated the festivals of Harvest,followed by 75^thRepublic Day. Let us keep the celebrations on every occasion as we live in a culturally rich country.

In this edition, we have come up with new videos in our section ‘Hot Shots’ which will surely make you smile. Keep Smiling ☺!

We have included a new column of ‘My Vlog-My Story’, so share your travel and adventure vlogs and win prizes.

“Kochi” – The Queen of Arabian Sea” in India is known for its scenic beauty and backwaters. We will be exploring more about this city in this edition under ‘My City My Place’ series. Let’s explore this beautiful place!!

We would like to thank you all for your participation in SpicyReflection Quiz and also would like to congratulate Mr. Shivakumara M Shakapurafrom team Bangalorefor winning the SpicyReflection Quiz (January 2024 Edition). We wish all the best to all the other participants for our February 2024 Quiz.

We also congratulate Mr. Paul Vincent from team Pondicherry on winning ‘Click of the Month’ for January 2024 edition.

Too often we underestimate the power of “Smile” as it has the potential to turn a life around. Our ‘Smile Campaign’ has created great moments of happiness within the team and also with our customers. Let’s keep the happiness quotient moving up for all our team members as well as for our passengers. We need to continue our focus on service with Eye contact, Smile and Greetings at all the customer touch points. Please keep it up! We are sure you will enjoy this edition of SpicyReflection filled with knowledgeable and interesting facts. Please do share your feedback / ideas for the next edition. Also enjoy our fun filled social media page “SpicyReflection” on Instagram, Facebook and YouTube.

Keep Reading and Sharing!!

Wish you all a Happy& Prosperous New Year!!

Your Captain
GP Gupta